Announcements

Fraudulent/Suspicious Activity

In the event of fraudulent/suspicious activity on your debit card you will not be contacted by the bank directly but by our processor, Fiserv, which comes up as Fraud Detection. If you have any concerns about the legitimacy of this call, hang up and call them directly at 877-253-8964.
It is important for you to call them back and verify any suspicious transactions so that we can stop any fraudulent activity as soon as possible.
We suggest that you add this number to your call list because a nonresponse could result in your card being turned off.

 

Debit Card Change

Effective immediately, you must choose DEBIT and enter your PIN for all At-the-pump Gasoline purchases.

 

Fee Schedule

Effective November 1st, certain fees will be changing. For your convenience, please click the link below to review the new fee schedule.

Fee Schedule

 

Notice of CDD Rule

Important Information

About Opening A

Legal Entity Account 

Effective May 1, 2018, The Antwerp Exchange Bank will adhere to the new rules under the Bank Secrecy Act that will aid the government in the fight against crimes to evade financial measures designed to combat terrorism and other national security threats.

Each time an account is opened for a covered Legal Entity, we are required to ask you for identifying information (name, address, date of birth, social security number as well as identification documents) for:

Each individual that has beneficial ownership (25% or more); and,
One individual that has significant managerial control, of the Legal Entity.
If you are opening an account on behalf of a Legal Entity, you will be required to provide the appropriate documentation and to certify that this information is true and accurate to the best of your knowledge.

We proudly support all efforts to protect and maintain the security of our customers and our country.

Transport Layer Security (TLS) 1.2

Microsoft is discontinuing support for TLS v1.0 and v1.1.  Due to this, older computer systems may not be able to access internet and/or mobile banking effective April 9, 2018.  The following are the requirements:

Internet Banking:  OS = Windows 7 or newer; Mac OS X 10.9 or higher

                           Browser = Internet Explorer 11 or newer; Mozilla Firefox 27 or higher

Mobile Banking: Android = 4.4 Kitkat or newer

                        iOS = Version 8 or newer:

New Banking App

We are now offering CardValet® to be used in conjunction with your debit card.  This app gives you the ability to turn your card on and off among other features.

Check our ATM & Debit Cards page for additional information.

 

Employee Retirement

On Friday July 27th the Antwerp Exchange Bank celebrated the retirement of Karen Gray after 8 years of service.

Karen