ATM & Debit Cards

Lost or Stolen Cards

To report a card lost or stolen, please contact The Antwerp Exchange Bank immediately during business hours at (419) 258-5351 OR (877) 281-1847.  During non-business hours please call the card hotline at (800) 472-3272.

NOTE: Calling the Card Hotline number during normal bank hours may incur a fee.

FRAUDULENT ACTIVITY: In the event of fraudulent activity on your debit card you will be contacted by our processor, Fiserv, not the bank directly. If you have any concerns about the legitimacy of a call, hang up and call them directly at 877-253-8964.

 

ATM Locator

MoneyPass ATM Locator

All ATMs listed on the site can be used surcharge-free with your MoneyPass ATM card.  Not all ATMs may display a MoneyPass decal and some may have stickers or warning screens about surcharge fees.  Your transaction will be surcharge-free at the ATMs listed on the MoneyPass website.

 

 CardValet®

Access. Control. Anytime. Anywhere.

CardValet® is ideal for cardholders who want to manage their debit and credit cards through their mobile devices.

  - Safeguard your cards: turn them "on" and "off" when you aren't using them

  - Establish transaction controls for dollar amount limits, merchant categories and geographic locations

  - Receive alerts when your payment card is used, approved or exceeds the transaction controls you set

Download CardValet® from your smart phone app store.

See a brief video on the CardValet® website here.

**CardValet® is a registered trademark of Fiserv, Inc. or its affiliates**